Frequently Asked Questions

How is the quality of the products and is the website trustworthy?

Yes, the website is completely trustworthy and you can buy what you want without any fear. We believe in providing the best quality products at affordable prices with the best customer experience.

How long does it take after shipping?

Once the order is placed it will take 2-4 business days to dispatch. We provide standard shipping across the USA which takes 3-7 business days. For all International orders, it takes 6-15 days excluding holidays.

Can I Return and Exchange my order?

We accept no returns or exchanges. We film and take pictures before shipping every order. In the case of damage, you are eligible for an exchange, and you must submit a picture or video of the damaged items within 5 days of receiving your parcel. If you have any questions about returning policy and filing a damage claim. Please visit our Returning Policy page or email us at info@kaurjewelry.com

How do I order in bulk for Special Occasions?

If you wanted to place an order for an occasion or ceremony and wanted to place it in bulk, please contact us 3–4 weeks in advance of your ceremony date. You can email us at info@kaurjewelry.com, or call and text us at 206-457-0571 to book an appointment.

What should I do if the item is out of stock?

If the item you are looking for is out of stock, you can sign up for email notifications, and we will send you an email when it's back in stock. If you still have questions, please contact us.

How to contact you?

Please email us at info@kaurjewelry.com or Text us at 206-457-0571 for all inquiries and questions. You can also DM us or use our Instagram page.